What payment methods can I use?

We have a number of payment methods. Choose the one that is most convenient for you. The options are:

1. Online Payment via Credit or Debit

We accept Visa and MasterCard.

Please note that if you have received a notifications that payment is gone through successfully and your order status shows a payment error, please email us on help@rosaralifestyle.comand we will get in touch with you 24-48 working hours.


2. Cash on Delivery (COD)

You can make the payment in cash to the delivery agent once the product reaches you.



Do you offer cash on delivery?

We accept cash on delivery for orders shipped to 49 cities in India. The cities are: Agra, Ahmedabad, Ajmer, Allahabad, Allepey, Anand, Aurangabad, Bangalore, Baroda, Bhubaneshwar, Calicut, Chandigarh, Chennai, Cochin, Coimbatore, Delhi, Erode, Faridabad, Ghaziabad, Goa, Gorakhpur, Gurgaon, Hyderabad, Jammu, Jaipur, Jodhpur, Kanpur, Kolhapur, Kolkata, Kottayam, Lucknow, Madurai, Mangalore, Mumbai, Mysore, Nagpur, Nasik, Palakkad, Patna, Pune, Salem, Surat, Tirupur, Trissur, Trivandrum, Udaipur, Vapi, Vijaywada, Vishakhapatnam, Warangal.


How does cash on delivery work?

Please select the 'Cash on Delivery' option when you are asked for your payment details while checking out.

Once you have placed your order with selecting payment method 'Cash On Delivery', we follow a simple 3 step process:

Step 1 of 3: You will receive an email to inform you that we have received your order and details

Step 2 of 3: Our Customer Care team will call you to confirm the same. Please make a note of this so that calls from unfamiliar numbers don't go unanswered. Once we have spoken with you and confirmed your order, you will receive a final confirmation email as well.

Step 3 of 3: If we haven't been able to get in touch with you for 7 days after you placed the order, the order will be cancelled.


Is there an additional charge for cash on delivery?

The regular shipping fees apply if you select the 'Cash on Delivery' offer. Shipping is free on a minimum purchase above Rs. 1000. For an invoice value less than that, we charge a nominal shipping charge of Rs. 150.